Employees don’t have continued support from their organization to learn critical information required to complete their tasks.ģ Types Of Gaps: Knowledge Gap vs.Employees don’t receive the proper training to complete their job.Employees don’t have a clear understanding of the expectations of their role.required software, equipment, communication platforms, etc.) Employees don’t have the tools needed to complete their job (e.g.This could be a result of a variety of issues, including: Knowledge gaps are uncovered when an employee is unable to perform a task in their role. Ready to learn more about knowledge gaps? Let’s dive into what a knowledge gap is and strategies to identify and close knowledge gaps. To uncover knowledge gaps, organizations have a variety of options to pinpoint the issue, including:īy completing any or all the above steps, organizations can ensure their employees are being taught what they actually need to learn to successfully complete their job.
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Put simply, an employee has a knowledge gap when they have a task to complete, but they don’t know how to complete it. what their organization needs them to know. A knowledge gap is the difference between the information an employee knows vs.
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